Shipping
Within Australia:
Orders are sent the next business day after placing your order. We use Sendle delivery which uses various courier companies to get your parcel to you. You can track your order with a tracking number that will be emailed to you once items have been packaged for dispatch.
Delivery charges: Flat rate of $10 Australia wide
Free Shipping on orders over $100
International: Please contact us for a custom quote on postage based on your location and the size of your order.
Local Pick Up: Free pickup is available for customers on the Gold Coast. Our location is in Biggera Waters, not far from Harbour Town Shopping Centre.
Returns
We want you to be over the moon with your purchase…..
We will happily exchange any items that don’t fit or suit what you are after with a different size or store credit. Any exchanges must be requested within 7 days of delivery. Store credit must be used within 6 months of issue. Items must be returned in original condition with tags still intact.
Return postage is at your expense. Make sure your order is sent via secure methods of post, as we cannot offer any reimbursement until we have received the items.
No exchanges or refunds on sale items.
We do not offer any refunds, except if there is a fault with the garment. Any faulty items must be claimed within 7 days of delivery, so please check your order thoroughly on arrival.
For all other return and delivery questions please do not hesitate to contact us at:
hello@thegypsyandtheofficer.com.au
Sold Out
Items that are out of stock will be noted as such on the website. As we are a boutique store, we do not carry large quantities of stock so be sure to get in quick and place your orders. If any item you would like to buy is out of stock please do not hesitate to email us and I will see if we can place an order for you.
Payment
We accept PayPal, Visa and MasterCard via the online portal. We also accept payments via Afterpay, allowing you to order and receive your goods straight away and then pay the balance off in four equal fortnightly instalments - interest free!!!
For more information on Afterpay please visit https://www.afterpay.com.au
More info
